Let's band together

Google needed to solve inconsistencies with sales associates product knowledge in retailers such as Best Buy & Staples, reducing returns and increasing customer satisfaction. Here is how I used a wearable to solve the problem.


On tap

A simple tap of the Google Hoop pairs and unlocks key messaging associated with each Google and Android device.

Google Hoop Tap I heard a tapping

App design

With every Google Hoop, an app is used to store retail associates progress with Google products & services.

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